Blueprint
Success. Built in.
IMPLEMENTATION
Ready. Set. Implement.
Make onboarding easy with our knowledgeable Implementation Managers. Together we'll kickstart your company's success. With insider knowledge, Implementation Managers will expertly assist you in:
- Navigating the onboarding process
- Decreasing your time to value
- Reducing your implementation timeline from months to weeks
- Tracking and sharing key metrics to measure your company's success
Ensure team buy-in.
CUSTOMER SUCCESS
We're not done until your team is up and running. All of them. We keep going when other companies stop. Because we know that helping every team member get comfortable with using a new system is the key to ensuring utilization. Our Customer Success Managers will help drive teams toward your business goals.
Side by side, we'll support your project management efforts with quick answers, tips, and tricks to seamless platform navigation.
Team members have the expertise to answer any questions from your company about processes, tools, and best practices.
You'll stay supported throughout the life of your business with Procore. Our support doesn't end!
SUPPORT
Gold Medal Chat-letes.
Racing to answer chats, emails, and phone calls, our teams take pride in providing as little wait time as possible and unrivaled support. When you contact a Procore Support Representative you'll have access to:
- U.S.-based support from offices in Minnesota, Texas, and California
- In-house employees who live our company brand values and care about the success of your teams and ours
- Unlimited support at no additional cost—you are never working alone when you have Procore as your success partner
Success is at Your Fingertips
Support Site
Get unlimited access to Procore's premier knowledge base of "how-to" articles and detailed videos covering every aspect of Procore's tools.
Free Training Webinars
These live and on-demand presentations provide in-depth training on new and upcoming releases, products and tools, processes and workflows, and integrations, and allow you to submit questions in a small class setting.
Procore Certifications
Procore's role-based training courses teach you how to successfully use Procore on any construction project. Upon completion of each course you will earn a 'Procore Certified' certificate that you can add to your LinkedIn profile.
Procore Fundamentals
Maximise your tech investment with hands-on training to grow your skills. Procore Fundamentals are hands-on training sessions to help you get the most from our platform—no matter your skill level. Led in-person by our product experts, Procore Fundamentals offer a flexible, practical, and customisable education experience. This is your opportunity to go beyond implementation and bring back helpful tips to share with your team. Get better by working together
Onsite Training and Additional Services
Strategic Product Consultants can come to your offices to do in-person training. This interactive approach expedites the learning process for your team.
Innovation Labs
Through a collaborative process at Procore's headquarters, customers work closely with the Procore team to develop creative solutions to common problems faced in construction management.
Procore's Jobsite
The digital destination for construction industry news, education, and entertainment, built for construction professionals, by construction professionals.
Continuing Education
Procore's CE courses are free, industry-relevent courses that cover the latest developments in construction technology, focus on health and safety, and teach you how to find and use of the best tools for the job.
Monthly Recap of Product Releases
Learn about the most recent product updates so you can see first hand how we continually improve our products and release new ones to enable you to do your best work.
Business Reviews
Our Customer Success Team will reach out to your administrators to review your usage, adoption, and any bottlenecks we are seeing within your organization.
Real Time Insights
We will monitor your account using best-in-class customer success software and construction-specific metrics to ensure that things are going right, every day. If we see a problem, or think something is not going the way we planned we will actively reach out.
Procore Community
Curious how other companies are using Procore? Join Procore Community to connect with thousands of other Procore users. Share insights, ask questions, join groups, and network with professionals around the world.